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  1. Emotional Support (Comfort) Animals Updated
    Definition of an Emotional Support Animal Emotional Support (Comfort) Animals are animals that provide comfort, affection and companionship to aid in emotional and/or psychiatric therapy...
  2. Check-in Pets as Baggage - For Household Birds Updated
    Carry-on Your Pet   Check-in Your Domestic Dog or Cat Check-in Your Household Bird Check-in Pet Reservation Booking Restrictions Aircraft Limitations Check-in Pet Fees Pet Kennel Acceptance...
  3. Interline Baggage Statement Updated
    So you’ve booked your flight on Hawaiian Airlines and you’re connecting to another carrier. What happens to your luggage? The answer depends on your ticket. If all your flights on multiple carriers...
  4. HawaiianMiles - Expiration Policy
    Expiration FAQs How can I keep my miles from expiring? Any earning or redemption activity will prevent your miles from expiring for 18 months . If your miles are about to expire, you can prevent the...
  5. Baggage Related Inquiries (Lost / Damaged Baggage) New
    It happens. You’ve arrived safely at your destination, but your baggage hasn’t. When life’s glitches entangle your luggage, we swing into action. If your bags have been missing five days or less …...
  6. Sports Equipment - Surfboards, Kiteboards, Paddle Boards and Wake Boards Updated
    Does your Maui vacation include serious kiteboarding plans? Or are you heading Down Under for some surfing? Not only does Hawaiian Airlines accept surf, kite, paddle and wake boards as checked...
  7. Web Check-In Updated
    Web Check-in Web Check-in Restrictions Lost Boarding Pass Seat Selection Don’t like lines? Neither do we.  Web Check-in Web Check-in lets you check in online, print your boarding pass and prepay...
  8. Cargo Reservations Updated
    Rates for shipping personal effects can be found at Hawaiian Airlines Cargo. Due to security regulations, you may ship boxes through our Cargo Facility if you are an established known shipper with...
  9. First Class Amenities Updated
    From the moment you check in, delight in a first class experience with unsurpassed service. Our First Class flight crew will pamper you as you enjoy all the luxuries First Class has to offer...
  10. Carry-on Liquid - 3-1-1