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Airport - Check-In Time

Check-In Times

You may begin checking in 4 hours prior to departure, or when check-in opens, whichever is later.

For Neighbor Island Flights North America Flights International Flights
Recommended Check-In Time 1 hour and 30 minutes prior to departure 2 hours and 30 minutes prior to departure 3 hours prior to departure
Minimum Check-In 30 minutes prior to departure 45 minutes prior to departure 1 hour prior to departure

You must also be at the boarding gate at least 30 minutes prior to departure.

Check-In Hours

All times local standard time. Passengers cannot check in before station operating hours.

Airport Location Check-In Hours Ticketing Hours
Hawaii
HNL Honolulu, Oahu
Terminal 2
4:00 AM - 10:00 PM 4:00 AM - 10:00 PM
ITO Hilo, Hawaii 5:00 AM - 9:15 PM 5:30 AM - 8:30 PM
KOA Kona, Hawaii 5:00 AM - 9:00 PM 5:30 AM - 8:30 PM
LIH Lihue, Lihue 5:00 AM - 11:00 PM 5:15 AM - 10:30 PM
OGG Kahului, Maui
Terminal 1
5:00 AM - 10:30 PM 5:00 AM - 10:15 PM
North America
JFK New York, NY
Terminal 5
 7:00 AM - 9:30 AM 7:00 AM - 10:00 AM
LAS Las Vegas, NV
Terminal 3
 6:15 AM - 9:00 AM
 3:30 PM - 6:15 PM  Su/W/F
11:15 PM - 2:00 AM

same as Check-in hours
LAX Los Angeles, CA
Terminal 2
6:00 AM - 11:00 PM 6:00 AM - 5:05 PM Su/M/W/Th/F/Sa
7:00 AM - 5:05 PM Tu
OAK Oakland, CA
Terminal 1
 6:00 AM - 8:00 AM W/F/Su
 6:00 AM - 10:00 AM M/Tu/Tu/Sa

same as Check-in hours
PDX Portland, OR
Concourse D
7:15 AM - 10:45 AM 7:15 AM - 10:15 AM
PHX Phoenix, AZ
Terminal 3
5:25 AM - 7:15 AM 5:25 AM - 7:45 AM
SAN San Diego, CA
Terminal 2 East
7:05 AM - 9:35 AM 7:05 AM - 9:35 AM
SEA Seattle, WA
Main Terminal
6:00 AM - 2:00 PM 6:00 AM - 10:15 AM
SFO San Francisco, CA
Terminal A
6:05 AM - 9:05 AM 6:05 AM - 9:05 AM
SJC San Jose, CA
Terminal A
5:30 AM - 8:00 AM M/Tu/Th/Sa
5:30 AM - 10:00 AM Su/W/F
--------------------
Eff Apr 01 - May 06, 2013
5:30 AM - 8:00 AM Daily
same as Check-in hours
SMF Sacramento, CA
Terminal B
6:30 AM - 9:30 AM 6:30 AM - 9:30 AM
International
FUK Fukuoka, Japan 6:00 PM - 9:00 PM Not available
HND Tokyo, Japan (Haneda)
Terminal 3F-B
8:55 PM - 11:00 PM Not available
ICN Incheon, Korea
Interational Terminal
2:00 PM - 10:00 PM Not available
KIX Osaka, Japan (Kansai) 6:30 PM - 8:30 PM Not available
MNL Manila, Philippines
Terminal 1
3:50 PM - 8:20 PM M/Tu/Th/Sa Not available
PPG Pago Pago, Am. Samoa 6:30 PM - 10:00 PM M/Th 8:00 AM - 4:00 PM M/Tu/W/Th/F
PPT Papaeete, Tahiti 9:30 PM - 11:30 PM Su 9:30 PM - 11:30 PM Su
SYD Sydney, Australia
International Terminal Level 2
6:00 PM - 9:00 PM Su/W/Th/F/Sa 6:00 PM - 9:00 PM Su/W/Th/F/Sa

Definitions

Maximum Check-In Time
Passengers cannot check-in at the airport prior to 4 hours before their flight, and cannot check-in at the airport before station operating hours.
Recommended Check-In Time
Due to lengthy TSA security screening check point waiting times, earlier arrivals are recommended. Passenger and baggage processing time may differ from airport to airport. It is the passenger's responsibility to ascertain the departure airport's time requirements for security screening so that the passenger complies with HA minimum time limits.
Minimum Check-In Time
Passengers must be checked in and issued a boarding pass no later than (30 minutes for Neighbor Island / 45 minutes for North America / 60 minutes for International) flights prior to scheduled departure. HA reserves the right to refuse to accept passengers with baggage after these time limits.
Minimum Boarding Gate Time
Passengers must be present at the boarding gate for boarding or on the aircraft at least 30 minutes prior to the scheduled departure time of the flight, even if he/she is already checked in for the flight at the designated area for check-in.
Minimum Ticketing Time
Passengers purchasing tickets must do so at least 2 hours prior to scheduled departure otherwise HA may cancel reservations of tickets not yet purchased.
HNL Aiport
Note: HNL-SYD and HNL-MNL check-in with North American flights (Terminal 2, right side of HNL terminal when facing TSA)
MOSS1