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Baggage Fees & Policies

Tickets: check. Identification: check. Now let’s talk baggage. Whether you’re traveling internationally, to or from North America or between the Hawaiian Islands, here’s what you’ll need to know to start your trip off right.

Your Carry-On Bags

You’re welcome to bring on board one piece of carry-on baggage and one personal item.

What’s a personal item? It’s one of the following:

  • Purse
  • Briefcase
  • Laptop bag
  • Backpack or similar item

Your carry-on bag is fine if it’s within the following limits:

  • 22" length x 14" width x 9" height (45 linear inches)
  • Maximum weight: 25 pounds (11.5 kg)

Your primary storage area is the space under the seat in front of you. The overhead compartments are for all passengers and are on a first come, first served basis. If your carry-on item cannot safely be stored under the seat in front of you or in the overhead bin, or if all storage areas are full, we may have to ask you to check in your baggage for pick-up at your destination.

For 'Ohana by Hawaiian flights operated by Empire Airlines, carry-on items that do not fit in an overhead compartment will be valet-checked at the gate. We’ll take good care of your bags-and have them ready for pickup when you deplane.

For restrictions on liquids, please see the TSA 3-1-1 guidelines.

Traveling with Kids? You Receive Carry-On Exemptions

If you’re an adult traveling with children, you may bring on board the following as part of your carry-on baggage allowance-as long as the items can properly fit in the overhead compartment or beneath the seat in front of you. If these items are checked in, they’ll be exempt from baggage fees for the ticketed adult passenger who’s traveling with the child. (There is no separate baggage allowance for an infant you hold in your lap.)

  • Car seats
  • Infant carrying seats
  • Strollers

Need information on traveling with infants? It’s all on our Traveling with Infants page.


Check-in Luggage on Domestic Flights

Traveling from point to point within North America? This section is for you.

Let’s start with the best part: If you’re a HawaiianMiles member, you’ll love the discounts on your first two checked bags on Neighbor Island flights. The table below shows how much members and non-members pay for each checked piece on Neighbor Island and North America flights.

Please keep in mind that fees are charged per piece, each way, and are non-refundable. And there are extra charges for luggage that is overweight or oversize.

Checking in any sporting goods or specialty items? For these fees and conditions of acceptance, please visit our Domestic Contract of Carriage.

For information about the Military Check-In Baggage Exemption, please click here.

Domestic Baggage Allowance

The following baggage fees apply to luggage that meet the below requirements:

  • Maximum Dimensions (length + width + height): 62 linear inches (157 cm)
  • Maximum Weight: 50 lbs (23 kg)

Baggage rules will apply based on a single carrier's rules for the entire journey subject to DOT regulations that govern which airline's rules will apply on a single ticket.

Checked Bags up to
50 lbs and 62 linear inches

Neighbor Islands (USD)

North America (USD)

Tickets issued on/before
March 9, 2014
Tickets issued on/after
March 10, 2014
1st Checked Bag $17 $25
$15 HawaiianMiles Members*
$25
2nd Checked Bag $17 $35
$20 HawaiianMiles Members*
$35
3 or more Checked Bags
(per piece)
$25 $50 $100


*Restrictions may apply. As a member benefit, HawaiianMiles members will enjoy reduced 1st and 2nd checked baggage fees when flying between the Neighbor Islands, traveling wholly within the State of Hawaii. For example, a ticket from Honolulu (Oahu) to Kahului (Maui) is considered a Neighbor Island ticket, and therefore, Neighbor Island bag fees apply. A ticket from JFK to Kahului with a connection in Honolulu will be considered a North America ticket, and therefore, North America bag fees apply. Discount applies to confirmed Hawaiian Airlines revenue tickets and flight award tickets redeemed with HawaiianMiles. Discount is applicable on any fare class ticket. Baggage discounts will only be applied when your HawaiianMiles number is present in your reservation, or added prior to completing the check-in process.

Purchasing tickets through codeshare partners: In compliance with DOT regulations, Hawaiian Airlines must be the marketing carrier on your itinerary to assure that this benefit is applied (i.e. ticket shows a Hawaiian Airlines flight number for the first flight on the ticket).  If you are a member of HawaiianMiles and another airline’s frequent flyer program, your HawaiianMiles number must be the only frequent flyer number present in your reservation, to be eligible for the baggage discount. This also means you will be earning HawaiianMiles for your entire itinerary; mileage credit will not be posted to any other frequent flyer program.

*Pualani Platinum members receive the first three (3) bags complimentary. Applies to members only. Applicable overweight and excess baggage fees will apply. The next additional bag will be charged at the 4th bag fee.

*Pualani Gold members receive the first two (2) bags complimentary. Applies to members only. Applicable overweight and excess baggage fees will apply. The next additional bag will be charged at the 3rd bag fee.

Hawaiian Airlines World Elite MasterCard:The Primary Card member is eligible to earn one (1) complimentary first checked bag on Hawaiian Airlines-operated flights. International flights are excluded. Offer is also not valid for codeshare flight segments operated by Hawaiian Airlines and marketed by other airline partners. All ticket purchases (original and exchanges) must be made with the Hawaiian Airlines World Elite MasterCard premium product and purchased directly from Hawaiian Airlines. HA Vacation Package purchases do not qualify as direct purchases from Hawaiian Airlines. Applicable overweight and excess baggage fees will apply. The one (1) complimentary checked bag is valued at the first checked bag fee ($25 for Domestic flights and $17 for Neighbor Island flights purchased on/before March 9th, 2014 or $15 for flights purchased on/after March 10th, 2014). Any additional checked bags will be charged at the 2nd, 3rd, 4th, etc. baggage fee.

Elite Members and Premier Club Members who are also the primary cardholder of the Hawaiian Airlines World Elite MasterCard, will receive one (1) complimentary checked bag in addition to their membership baggage allowance when purchasing Domestic or Neighbor Island tickets directly from Hawaiian Airlines using their Hawaiian Airlines World Elite MasterCard. The one (1) complimentary checked bag is valued at the first checked bag fee ($25 for Domestic flights and $17 for Neighbor Island flights purchased on/before March 9th, 2014 or $15 for flights purchased on/after March 10th, 2014). Any additional checked bags above your total allowance will be charged at the next sequential bag fee. For example, a Pualani Platinum member who is also a Primary Cardmember and checks in five (5) bags will get their first four (4) bags complimentary and then will be charged at the 5th bag fee for the fifth bag.

Interested in becoming a HawaiianMiles member? It's completely FREE to join. Sign up today to enjoy discounts on your checked baggage.

 

Excess Weight Fee

It pays to weigh your luggage before you head to the airport-literally. In addition to per-piece baggage charges, excess weight fees will apply to check-in items that exceed maximum weights.

Travel within the State of Hawaii:

Excess Weight Fee (each way)

Tickets issued on/before
March 9, 2014
Tickets issued on/after
March 10, 2014
Items 51-70 pounds (23-32 kg) $25 USD $35 USD
Items 71-100 pounds (32-45 kg) $50 USD $70 USD
Items exceeding 100 pounds (45+ kg) Not Accepted Not Accepted
Travel between Hawaii and North America (or all U.S. domestic travel not within the State of Hawaii):
Excess Weight Fee (each way)
Items 51-70 pounds (23-32 kg) $50 USD
Items 71-100 pounds (32-45 kg) $200 USD
Items exceeding 100 pounds (45+ kg) Not Accepted

Oversize Fee

Get out that tape measure: In addition to per-piece baggage charges, oversized baggage charges will apply to items that exceed maximum dimensions.

Oversize calculation = (length + width + height) per checked piece of luggage

Questions about sporting goods or specialty items? Please visit our Contract of Carriage for those fees and conditions of acceptance.

Travel within the State of Hawaii (excluding flights operated by Empire Airlines doing business as 'Ohana by Hawaiian):

Oversize Fee (each way)

Tickets issued on/before
March 9, 2014
Tickets issued on/after
March 10, 2014
Items 62-80 linear inches (157-206 cm) $25 USD $35 USD
Items exceeding 80 linear inches (206+ cm) Not Accepted Not Accepted
Travel on flights operated by Empire Airlines doing business as 'Ohana by Hawaiian:

Oversize Fee (each way)

Tickets issued on/before
March 9, 2014
Tickets issued on/after
March 10, 2014
Items 62-80 linear inches (157-206 linear cm);
Maximum length of 72 inches, not to exceed 80 linear inches - OR -
Maximum width of 30 inches, not to exceed 80 linear inches
$25 USD $35 USD
Items exceeding 80 linear inches (206+ cm) Not Accepted Not Accepted
Travel between Hawaii and North America (or all U.S. domestic travel not within the State of Hawaii):
Oversize Fee (each way)
Items 62-80 linear inches (157-206 cm) $100 USD
Items exceeding 80 linear inches (206+ cm) Not Accepted

Check-in Luggage on International Flights

Traveling to Asia or the South Pacific? How about Australia or New Zealand? Lucky you! Here’s what you’ll need to know about your luggage.

International check-in luggage fees are assessed per piece, each way, and are non-refundable. International baggage rules will apply for entire trip, subject to DOT regulations that govern which airline's rules apply on a single ticket, including U.S. domestic segments regardless of stopover, providing the ticket includes at least one ticketed international point.

For Military Check-In Baggage Exemption, please click here.

Click the links below to view the baggage fees that apply to your trip:


For more information, please visit our International Contract of Carriage.


American Samoa and Tahiti

Baggage Allowance

The following baggage fees apply to luggage that meet the below requirements:

  • Maximum Dimension (length + width + height): 62 linear inches (157 cm)
  • Maximum Weight: 50 lbs (23kg)

Excess weight and oversize fees will apply to baggage that exceeds the listed requirement.

Travel between Hawaii/North America and Pago Pago/Papeete:
Checked Bags up to
50 lbs and 62 linear inches
Baggage Fee (each way)
1st Checked Bag Free of Charge
2nd Checked Bag Free of Charge
3 or more Checked Bags
(per piece)
$150 USD

Excess Weight Fee

In additional to per piece baggage charges, excess weight fees and oversized baggage charges will apply to those items that exceed maximum size and dimension requirements.

Travel between Hawaii/North America and Pago Pago:
Excess Weight Fee (each way)
Items 51-70 pounds (23-32 kg) $50 USD
Items 71-100 pounds (32-45 kg) $400 USD
Items exceeding 100 pounds (45+ kg) Not Accepted
Travel between Hawaii/North America and Papeete:
Excess Weight Fee (each way)
Items 51-70 pounds (23-32 kg) $50 USD
Items exceeding 71 pounds (32+ kg) Not Accepted

Oversize Fee

In additional to per piece baggage charges, excess weight fees and oversized baggage charges will apply to those items that exceed maximum size and dimension requirements.

Oversize calculation = length + width + height per checked piece of luggage

Travel between Hawaii/North America and Pago Pago/Papeete:
Oversize Fee (each way)
Items 62-80 linear inches (157-206 cm) $150 USD
Items exceeding 80 linear inches (206+ cm) Not Accepted

Australia and New Zealand

Baggage Allowance

The following baggage fees apply to luggage that meet the below requirements:

  • Maximum Dimensions (length + width + height): 62 linear inches (157 cm)
  • Maximum Weight: 70 lbs (32 kg)

Excess weight and oversize fees will apply to baggage that exceeds the listed requirements

Travel originating from Hawaii/North America to Australia/New Zealand:
Checked Bags up to
70 lbs and 62 linear inches
Baggage Fee (each way)
1st Checked Bag Free of Charge
2nd Checked Bag Free of Charge
3 or more Checked Bags
(per piece)
$150 USD
Travel originating from Australia to Hawaii/North America:
Baggage Fee (each way)
1st Checked Bag Free of Charge
2nd Checked Bag Free of Charge
3 or more Checked Bags
(per piece)
$150 AUD
Travel originating from New Zealand to Hawaii/North America:
Baggage Fee (each way)
1st Checked Bag Free of Charge
2nd Checked Bag Free of Charge
3 or more Checked Bags
(per piece)
$200 NZD


Excess Weight Fee

Luggage weighing over 70 lbs (32 kg), will not be accepted on the following routes:

  • Hawaii/North America to Australia/New Zealand
  • Australia/New Zealand to Hawaii/North America

Oversize Fee

In additional to per piece baggage charges, excess weight fees and oversized baggage charges will apply to those items that exceed maximum size and dimension requirements.

Oversize calculation = length + width + height per checked piece of luggage

Travel originating from Hawaii/North America to Australia/New Zealand:
Oversize Fee (each way)
Items 62-80 linear inches (157-206 cm) $150 USD
Items exceeding 80 linear inches (206+ cm) Not Accepted
Travel originating from Australia to Hawaii/North America:
Oversize Fee (each way)
Items 62-80 linear inches (157-206 cm) $150 AUD
Items exceeding 80 linear inches (206+ cm) Not Accepted
Travel originating from New Zealand to Hawaii/North America:
Oversize Fee (each way)
Items 62-80 linear inches (157-206 cm) $200 NZD
Items exceeding 80 linear inches (206+ cm) Not Accepted

China

Baggage Allowance

If you’re flying to or from China, your maximum weight for checked bags depends on whether you’re flying Coach or Business class. The following baggage fees apply to luggage that falls inside these requirements:

Coach Class

The following baggage fees apply to luggage that meet the below requirements:

  • Maximum Dimensions (length + width + height): 62 linear inches (157 cm)
  • Maximum Weight: 50 lbs (23 kg)

Business Class

The following baggage fees apply to luggage that meet the below requirements:

  • Maximum Dimensions (length + width + height): 62 linear inches (157 cm)
  • Maximum Weight: 70 lbs (32 kg)

Excess weight and oversize fees will apply to baggage that exceeds the listed requirements.

Travel originating from Hawaii/North America to China:
Baggage Fee (each way)
1st Checked Bag Free of Charge
2nd Checked Bag Free of Charge
3 or more Checked Bags
(per piece)
$150 USD
Travel originating from China to Hawaii/North America:
Baggage Fee (each way)
1st Checked Bag Free of Charge
2nd Checked Bag Free of Charge
3rd or any additional (per piece) 900 CNY

Excess Weight Fee

In additional to per piece baggage charges, excess weight fees and oversized baggage charges will apply to those items that exceed maximum size and dimension requirements.

Coach Class

  • Maximum Weight: 50 lbs (23 kg)

Business Class

  • Maximum Weight: 70 lbs (32 kg)
Travel originating from Hawaii/North America to China:
Excess Weight Fee (each way)
Items 51-70 pounds (23-32 kg) $50 USD
Items 71-100 pounds (32-45 kg) $400 USD
Items exceeding 100 pounds (45+ kg) Not Accepted
Travel originating from China to Hawaii/North America:
Excess Weight Fee (each way)
Items 51-70 pounds (23-32 kg) 900 CNY
Items 71-100 pounds (32-45 kg) 2,500 CNY
Items exceeding 100 pounds (45+ kg) Not Accepted

Oversize Fee

In additional to per piece baggage charges, excess weight fees and oversized baggage charges will apply to those items that exceed maximum size and dimension requirements.

Oversize calculation = length + width + height per checked piece of luggage

Travel originating from Hawaii/North America to China:
Oversize Fee (each way)
Items 62-80 linear inches (157-206 cm) $150 USD
Items exceeding 80 linear inches (206+ cm) Not Accepted
Travel originating from China to Hawaii/North America:
Oversize Fee (each way)
Items 62-80 linear inches (157-206 cm) 900 CNY
Items exceeding 80 linear inches (206 cm) Not Accepted

Japan

Baggage Allowance

If you’re flying to or from Japan, your maximum weight for checked bags depends on whether you’re flying Coach or Business class. The following baggage fees apply to luggage that falls inside these requirements:

Coach Class

The following baggage fees apply to luggage that meet the below requirements:

  • Maximum Dimensions (length + width + height): 62 linear inches (157 cm)
  • Maximum Weight: 50 lbs (23 kg)

Business Class

The following baggage fees apply to luggage that meet the below requirements:

  • Maximum Dimensions (length + width + height): 62 linear inches (157 cm)
  • Maximum Weight: 70 lbs (32 kg)

Excess weight and oversize fees will apply to baggage that exceeds the listed requirements.

Travel originating from Hawaii/North America to Japan:
Baggage Fee (each way)
1st Checked Bag Free of Charge
2nd Checked Bag Free of Charge
3 or more Checked Bags
(per piece)
$150 USD
Travel originating from Japan to Hawaii/North America:
Baggage Fee (each way)
1st Checked Bag Free of Charge
2nd Checked Bag Free of Charge
3rd or any additional (per piece) 15,000 JPY

Excess Weight Fee

In additional to per piece baggage charges, excess weight fees and oversized baggage charges will apply to those items that exceed maximum size and dimension requirements.

Coach Class

  • Maximum Weight: 50 lbs (23 kg)

Business Class

  • Maximum Weight: 70 lbs (32 kg)
Travel originating from Hawaii/North America to Japan:
Excess Weight Fee (each way)
Items 51-70 pounds (23-32 kg) $50 USD
Items 71-100 pounds (32-45 kg) $400 USD
Items exceeding 100 pounds (45+ kg) Not Accepted
Travel originating from Japan to Hawaii/North America:
Excess Weight Fee (each way)
Items 51-70 pounds (23-32 kg) 5,000 JPY
Items 71-100 pounds (32-45 kg) 40,000 JPY
Items exceeding 100 pounds (45+ kg) Not Accepted

Oversize Fee

In additional to per piece baggage charges, excess weight fees and oversized baggage charges will apply to those items that exceed maximum size and dimension requirements.

Oversize calculation = length + width + height per checked piece of luggage
Travel originating from Hawaii/North America to Japan:
Oversize Fee (each way)
Items 62-80 linear inches (157-206 cm) $150 USD
Items exceeding 80 linear inches (206+ cm) Not Accepted
Travel originating from Japan to Hawaii/North America:
Oversize Fee (each way)
Items 62-80 linear inches (157-206 cm) 15,000 JPY
Items exceeding 80 linear inches (206 cm) Not Accepted

Korea

Baggage Allowance

If you’re flying to or from Korea, your maximum weight for checked bags depends on whether you’re flying coach or business class. The following baggage fees apply to luggage that falls inside these requirements:

Coach Class

The following baggage fees apply to luggage that meet the below requirements:

  • Maximum Dimensions (length + width + height): 62 linear inches (157 cm)
  • Maximum Weight: 50 lbs (23 kg)

Business Class

The following baggage fees apply to luggage that meet the below requirements:

  • Maximum Dimensions (length + width + height): 62 linear inches (157 cm)
  • Maximum Weight: 70 lbs (32 kg)

Excess weight and oversize fees will apply to baggage that exceeds the listed requirements.

Travel originating from Hawaii/North America to Korea:
Baggage Fee (each way)
1st Checked Bag Free of Charge
2nd Checked Bag Free of Charge
3 or more Checked Bags
(per piece)
$150 USD
Travel originating from Korea to Hawaii/North America:
Baggage Fee (each way)
1st Checked Bag Free of Charge
2nd Checked Bag Free of Charge
3rd or any additional (per piece) 150,000 KRW

Excess Weight Fee

In additional to per piece baggage charges, excess weight fees and oversized baggage charges will apply to those items that exceed maximum size and dimension requirements.

Coach Class

  • Maximum Weight: 50 lbs (23 kg)

Business Class

  • Maximum Weight: 70 lbs (32 kg)
Travel originating from Hawaii/North America to Korea:
Excess Weight Fee (each way)
Items 51-70 pounds (23-32 kg) $50 USD
Items 71-100 pounds (32-45 kg) $400 USD
Items exceeding 100 pounds (45+ kg) Not Accepted
Travel originating from Korea to Hawaii/North America:
Excess Weight Fee (each way)
Items 51-70 pounds (23-32 kg) 50,000 KRW
Items 71-100 pounds (32-45 kg) 400,000 KRW
Items exceeding 100 pounds (45+ kg) Not Accepted

Oversize Fee

In additional to per piece baggage charges, excess weight fees and oversized baggage charges will apply to those items that exceed maximum size and dimension requirements.

Oversize calculation = length + width + height per checked piece of luggage
Travel originating from Hawaii/North America to Korea:
Oversize Fee (each way)
Items 62-80 linear inches (157-206 cm) $150 USD
Items exceeding 80 linear inches (206+ cm) Not Accepted
Travel originating from Korea to Hawaii/North America:
Oversize Fee (each way)
Items 62-80 linear inches (157-206 cm) 150,000 KRW
Items exceeding 80 linear inches (206 cm) Not Accepted

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