E Komo Mai! We welcome our Hawaiian Airlines guests traveling with their service animals. Service animals are permitted for transportation onboard our aircraft when assisting a qualified individual with a disability.
Hawaiian Airlines will not accept service animals in training for transportation in the cabin of the aircraft. If a guest wishes to transport their service animal in training, we will accept the animal as a pet in cabin (applicable routes only) or as a checked animal for a fee.
Your Service Animals may travel in one of two ways:
Guest traveling with their service animal must provide Hawaiian Airlines with the following:
For more information on traveling with your service animal either domestically or internationally, please visit our Contract of Carriage:
If you are traveling on a flight operated by our partner airline, please contact the airline carrier directly for their acceptance requirements and restrictions.
For the comfort of your animal, before arriving at the airport, please be sure that your animal relieves itself. We ask that you refrain from providing your animal with any food or water in preparation for the flight, reducing the need for your animal to relieve itself in the terminal, gate or in-flight.
In the event that you may need a relief area, view the list of Animal Relief Areas at select airports Hawaiian Airlines serves. If your airport is not listed, please ask for directions or assistance from our airport representatives.