Hawaiian Airlines
HawaiianMiles
How It Works Sign In Join Now
Find Flights
VIEW ROUTES & SCHEDULES
 
< Return to Help Center

Check-in Pets as Baggage: Household Birds

Hawaiian Airlines would like to ensure that your pet bird’s journey with us is as safe and comfortable as it can be. For more on which birds qualify as check-in baggage, what’s involved and what you need to do, read on.

For more about traveling with pet dogs and cats, please click here.

Making Reservations


Household birds are welcome to fly with us as check-in baggage on nonstop flights between North America and Honolulu, Kahului, Lihue and Kona, as well as between these State of Hawaii destinations. Pet reservations are accepted on a first-come, first-serve basis.

Bird companions travel in a comfortably pressurized, temperature-controlled baggage compartment. There are a few exceptions: We do allow in the passenger cabin trained service animals, as defined by 14CFR Part 382, who are required by qualified individuals with a disability to perform necessary activities. Hawaiian Airlines will also accept in the cabin service animals used for emotional support, psychiatric service or comfort, as long as they have the proper and current documentation.

The maximum weight of your household bird and its kennel cannot exceed 70 lbs (32 kg). For the comfort and safety of all pets, how many pet spaces a flight can offer will depend on the type of aircraft. You can check in more than one pet, as long as space is available.

Aircraft Maximum Pets
ATR 42-500 1 pet per flight
Boeing 717 3 pets per flight
Boeing 767 3 pets per flight
Airbus A330 3 pets per flight

Finally, remember to make reservations for your pet bird to travel as check-in baggage only after your own reservation has been ticketed.

Please call  Hawaiian Airlines Reservations to check pet space availability and reserve space for your pet bird.

Booking Restrictions


Before we go any further, safety precautions and local regulations limit when and where we can transport your pet bird as check-in baggage, and what kinds of birds qualify as household birds.

Household birds covers types of birds people keep as pets. Chickens, roosters, fighting chickens or any live poultry, including day-old chicks or hatching eggs, are NOT considered household birds and cannot be accepted for transport.

Birds are accepted to travel on:  

  • Nonstop flights between North America and Honolulu
  • Flights wholly within the State of Hawaii

We will not accept check-in birds on flights:

  • Where the local temperature at the origin, destination or connection airport exceeds 85°F (29°C), or falls below 45°F (7°C)
  • To and from Las Vegas (LAS), Phoenix (PHX), San Jose (SJC) and Sacramento (SMF) during our Pet Embargo period of Apr 15 to Oct 15 each year
  • To or from New York (JFK), EXCEPT if your pet is a certified Service Animal
  • Where your pet is transferring from another carrier, EXCEPT when transferring your pet to Hawaiian Airlines or ‘Ohana by Hawaiian operated by Empire Airlines
  • Nonstop flights from North America to Kahului (OGG), Lihue (LIH) and Kona (KOA)
  • To or from the South Pacific or other International destinations

Sometimes the weather just won’t cooperate with forecasts. If we cannot accept your pet bird for a flight because temperatures are too high or low for its safety, you can rebook on the next flight that has space for both you and your pet. And we’ll waive any applicable fare differences or date change penalties, as long as you rebook for the same fare class (First, Business or Main Cabin) as your original ticket.

For more information on our pet acceptance policies, see our Domestic / International Contract of Carriage.

Check-In Pet Fees


Hawaiian Airlines charges by the kennel for each direction traveled, so a round-trip journey means you’ll pay a one-way pet check-in fee twice. If you decide to add in a stopover along the way, you’ll pay separate pet check-in fees to and from your stopover point.  All feesare subject to change.

Check-in Pet (Per kennel, one-way)

Neighbor Island

$60

Hawaii to North America

$225

North America to Hawaii

$225 per kennel, each way
w/ quarantine restrictions

International

$225 per kennel, each way
*Please call  Hawaiian Airlines Reservations for accepted routes


Pet Kennels: What You Need to Know


Size and Weight

Most feathered pets typically don’t weigh much, but Hawaiian Airlines agents still need to factor in the weight of both bird and carrier. Here’s what you need to know about maximum sizes and weights.

Aircraft Max Weight
(Pet and Kennel combined)
Max Linear Size Dimensions
ATR 42-500 70 lbs (32kg) 40" length x 27" width x 30" height
Boeing 717 70 lbs (32kg) 40" length x 27" width x 30" height
Boeing 767 70 lbs (32kg) 48" length x 32" width x 35" height
Airbus A330 70 lbs (32kg) 48" length x 32" width x 35" height


Pet Kennel Specifics

Now, how to make sure your pet carrier is flight-safe? You’ll need to supply your own kennel, with your name, address and phone number at destination noted on it (no P.O. boxes). And:

  • It must be a hard-sided plastic kennel approved for airline transportation
    • Soft-sided, collapsible or all-wire kennels will not be accepted
  • The kennel must have adequate handholds to enable lifting without coming in contact with your pet bird
  • It must have a protecting rim of 3/4 inch so that the ventilation openings will not be blocked if the kennel is placed next to a solid surface
  • The door must be securely fastened, or any latching mechanisms must be accident-proof
  • Don’t forget to attach your name, address and phone number at destination.

Keeping Your Pet Bird Comfortable

Finally, here’s what you’ll need to do to keep your pet bird comfortable on its journey. Please make sure:

  • You have only 1 pet bird per kennel
    • Exception: Up to 2 small birds may be carried in 1 container, provided that each bird can stand and turn around
  • You can put a drip water bottle in the kennel (Hawaiian Airlines does not feed animals)
  • Your pet is harmless, inoffensive, odor-less and will not require attention during the flight.

 

Travel Documents: What You'll Need


In many cases, you will need certain required documents to travel. To see what, if anything, you’ll need to get in advance, read on:

Route Required Travel Documents
Neighbor Island
  • State of Hawaii, Department of Agriculture, Inter-island Inspection Certificate
State of Hawaii Department of Agriculture, Plant Quarantine Branch:

Honolulu: 808-832-0566 / Hilo: 808-974-4141
Kahului: 808-873-3556 / Kona: 808-326-1077
Lihue: 808-274-3071
Hawaii to North America
  • Health certificate must be dated within 10 days of date of departure signed/issued by a licensed/certified veterinarian.Original health certificate is required.
For General Import Information, passengers may call the Center for Epidemiology and Animal Health at Ph# 970-494-7200 for details.

Note: On flights to/from New York, Hawaiian Airlines accepts Service Animals but not other check-in pets
North America to Hawaii
  • Health certificate must be dated within 14 days of date of departure and signed/issued by a licensed/certified veterinarian. Passenger must have original and copy. The original is for the State Animal Quarantine officials and copy is for Hawaiian Airlines.
  • Poultry and Bird Import Permit (also known as the West Nile Virus Import Permit)
  • Plant Quarantine Import Permit
  • Live Animal Checklist (completed by a Hawaiian Airlines agent)
  • For nonstop travel to Kahului, Lihue or Kona: State of Hawaii Direct Airport Release permits are only issued for pets that meet the “5-Day or Less” Program. Please contact the State of Hawaii Animal Industry Division Animal Quarantine website for details at http://hdoa.hawaii.gov/ai/aqs/animal-quarantine-information-page
Hawaii to International
International to Hawaii

 

Note: Health certificates must be signed/issued by a licensed/certified veterinarian. Health certificates are valid for 30 days after original departure date. If a return flight is more than 30 days after the original departure date, the passenger will need to obtain a new health certificate, dated within 10 days of the return for Hawaii→North America flights and 14 days of the return for North America→Hawaii flights. Service animals are also required to meet all heath certificate and quarantine clearance requirements.

Hawaii's Animal Quarantine: What bird owners need to know

Did you know that Hawaii is largely free of many diseases that plague animals elsewhere? To keep it that way, the State of Hawaii has strict quarantine laws. If you’re transporting a bird from North America to Hawaii, see which quarantine restrictions apply.

You can also find out more by contacting a Hawaii State Animal Quarantine office.

For travel within and from Hawaii

Call (808) 832-0566 Monday to Friday between 0745 and 1630 (closed holidays).
Call (808) 837-8413 daily between 0700 and 2300 at Honolulu International Airport.

For travel to Hawai

Call (808) 861-8490 Monday to Friday between 0800 and 1630 (closed holidays).

Pet Check-In and Pick-Up


It’s the day of your flight-you have your air transport-approved kennel, your pet travel documents (if needed) and your pet check-in reservation. Now what?

Pet Check-in

When you get to the airport, please check in for your flight at the Ticket Counter, as Web/Mobile and Kiosk check-in will NOT be available to guests traveling with animals. Please be sure to have your required entry documents for your pet bird ready to go.   Note: If you have a direct flight from North America to Honolulu and you’re connecting to a Neighbor Island, you must recheck your pet in for their connecting flight once you land in Honolulu.  

Pet Pick-up

Honolulu (HNL):

All live pets arriving into Honolulu (HNL) will be taken to the Animal Quarantine holding station at the Honolulu airport. Please contact 808-837-8092.

North America:

Please pick up your pet at Baggage Claim.


Was this answer helpful?
 
Comments that are submitted here will not be replied to. If you have a specific customer service concern or question, please click here.


Was this information helpful?

Please tell us how we can make this information more helpful.
  • If you have a specific customer service concern, please click here to submit your issue. Comments that are submitted here will not be replied to.

MOSS2