Pets are a part of your Ohana and their comfort and safety are important to us. Due to FAA mandated carry-on luggage size restrictions and State or Government mandated quarantine restrictions, there are times when your pet may not be able to be stowed safely in cabin with you. For those times, we will be happy to accommodate your pet in our pressurized, temperature-controlled cargo compartments of our aircraft.
If your pet is a household bird, rest assured that we accept birds as check-in pets, too. For more information, click here.
To see if your dog or cat qualifies to travel with you in cabin, click here.
If you’re traveling with a certified Service Animal, you’ll find more information here.
Dogs and cats are welcomed to fly with us traveling in the cargo compartment between North America, the State of Hawaii and for travel between the Neighbor Islands. Pet reservations are accepted on a first-come, first-served basis.
Based on aircraft type, space available for pets are limited. We encourage you to call
Does one of the situations below apply to you and your pet?
If so and you’re the owner or shipper, call Hawaiian Airlines Cargo to book a reservation. Our cargo agents are available Monday to Friday between 7:00AM and 6:00PM (HST) and Saturday and Sunday between 7:00AM and 1:00PM (HST).
Thinking of taking your pet to a non-U.S. destination? Call
Hawaiian Airlines will only accept checked pets on direct flights to/from North America and the State of Hawaii.
Due to embargo periods and other State or Government restrictions, we may prohibit the carriage of checked animals on flights:
If we cannot accept your pet for a flight due to temperature restrictions, you can rebook on the next available flight that can accommodate both you and your pet. Hawaiian Airlines will waive any applicable fare differences or date change penalties, as long as you rebook in the same fare class (First, Business or Main Cabin) as your original ticket.
Hawaiian Airlines restricts the transportation of the following snub-nosed dog and cat breeds.
Note: Hawaiian Airlines airport agents may make exceptions if the pet’s owner or shipper signs a waiver.
For more information on our pet acceptance policies, see our Domestic Domestic / International Contract of Carriage International Contract of Carriage for more info.
How much is your pet’s travel fee? Hawaiian Airlines charges per kennel for each direction traveled. If you decide to add in a stopover along the way, you’ll pay separate pet fees to and from your stopover point. All fees are subject to change.
Check-in Pet (Per kennel, one-way)
$225 per kennel, each way
w/ quarantine restrictions
$225 per kennel, each way
How big is your pet carrier?
Due to different cargo compartment sizes on each aircraft, Hawaiian Airlines can accept the following maximum size dimensions for each kennel:
Hawaiian Airlines does not supply any equipment for the transportation of an animal. You’ll need to supply your own kennel labeled with your name, address and contact phone number at your destination. Hawaiian Airlines does not accept P.O. box addresses.
The animal kennel must:
To ensure the safety and comfort of your pet:
Will my pet need travel documents?
Required documentation may be required based on State or Government restrictions. Read on to learn more about what documentation is required based on your travel route.
For General Import Information and other details, call the Center for Epidemiology and Animal Health at 970-494-7200.
Note: On flights to/from New York, Hawaiian Airlines does not accept pets. EXCEPTION: Service animals are accepted.
Note: Health certificates must be signed/issued by a licensed/certified veterinarian. Health certificates are valid for 30 days after original departure date. If a return flight is more than 30 days after the original departure date, the passenger will need to obtain a new health certificate, dated within 10 days of the return for Hawaii→North America flights and 14 days of the return for North America→Hawaii flights. Service animals are also required to meet all heath certificate and quarantine clearance requirements.
Did you know that Hawaii has zero rabies? No cases at all. To keep it that way, the State of Hawaii has strict quarantine laws. If you’re transporting a dog or cat from North America to Hawaii, see which quarantine restrictions apply.
It’s the day of your flight-you have your air transport-approved kennel, your pet travel documents (if needed) and your pet check-in reserved. Now what?
When you get to the airport, please check in for your flight at the Ticket Counter, as Web, Kiosk and Mobile check-in is NOT available for guests traveling with animals. Please have all required documentation ready for the check-in agent.
All live pets arriving into Honolulu (HNL) will be taken to the Animal Quarantine holding station at the Honolulu airport. Please contact 808-837-8092.
Upon arrival, domestic dogs, cats and household birds must be cleared by a third-party veterinarian who is certified by the State of Hawaii Animal Industry Division - Animal Quarantine. Once cleared, you may pick up your pet at Baggage Claim.
State of Hawaiian Direct Animal Release Entry permits are required for direct flights from North America to Kahului, Lihue and Kailua-Kona. Hawaiian Airlines will not accept any animal for travel without this permit.
Please pick up your pet at Baggage Claim.