Hawaiian Airlines
HawaiianMiles
How It Works Sign In Join Now
Find Flights
VIEW ROUTES & SCHEDULES
 
< Return to Help Center

Check-In Pets as Baggage - For Dogs and Cats

Pets are a part of your Ohana and their comfort and safety are important to us. Due to FAA mandated carry-on luggage size restrictions and State or Government mandated quarantine restrictions, there are times when your pet may not be able to be stowed safely in cabin with you. For those times, we will be happy to accommodate your pet in our pressurized, temperature-controlled cargo compartments of our aircraft.

If your pet is a household bird, rest assured that we accept birds as check-in pets, too. For more information, click here.

To see if your dog or cat qualifies to travel with you in cabin, click here.

If you’re traveling with a certified Service Animal, you’ll find more information here.


Making Reservations


Pet Traveling as Checked Baggage

Dogs and cats are welcomed to fly with us traveling in the cargo compartment between North America, the State of Hawaii and for travel between the Neighbor Islands. Pet reservations are accepted on a first-come, first-served basis.

Based on aircraft type, space available for pets are limited. We encourage you to call 

Hawaiian Airlines Reservations to check availability and reserve a space for your pet.
Aircraft Maximum Pets
ATR 42-500 1 pet per flight
Boeing B717 3 pets per flight
Boeing B767 3 pets per flight
Airbus A330 3 pets per flight


Pets Traveling as Cargo (Large or Unaccompanied Pets)

Does one of the situations below apply to you and your pet?

  1. Your pet is traveling with a passenger and pet and kennel exceed a combined weight limit of 70 lbs (32 kg), or
  2. Your pet is traveling unaccompanied.

If so and you’re the owner or shipper, call Hawaiian Airlines Cargo to book a reservation. Our cargo agents are available Monday to Friday between 7:00AM and 6:00PM (HST) and Saturday and Sunday between 7:00AM and 1:00PM (HST).

International Travel

Thinking of taking your pet to a non-U.S. destination? Call 

Hawaiian Airlines Reservations for accepted routes and travel document requirements, or see our  International Contract of Carriage for more info.


Booking Restrictions


Hawaiian Airlines will only accept checked pets on direct flights to/from North America and the State of Hawaii.

Due to embargo periods and other State or Government restrictions, we may prohibit the carriage of checked animals on flights:

  • Where the local temperature at the origin, destination or connection airport exceeds 85°F (29°C), or falls below 45°F (7°C)
  • To and from Las Vegas (LAS), Phoenix (PHX), San Jose (SJC) and Sacramento (SMF) during our Pet Embargo period of Apr 15 to Oct 15 each year
  • To and from New York (JFK), EXCEPT if your pet is a certified Service Animal
  • Connecting to another airline carrier. EXCEPT pets transferring to/from a Hawaiian Airlines or Ohana by Hawaiian flight.

If we cannot accept your pet for a flight due to temperature restrictions, you can rebook on the next available flight that can accommodate both you and your pet. Hawaiian Airlines will waive any applicable fare differences or date change penalties, as long as you rebook in the same fare class (First, Business or Main Cabin) as your original ticket.

Breed Restrictions

Hawaiian Airlines restricts the transportation of the following snub-nosed dog and cat breeds.

Snub Nosed Dog Breeds Snub Nosed Cat Breeds
American Staffordshire Terrier Burmese
American Pit Bull Terrier Exotic
Boston Terrier Himalayan
Boxer Persian
Brussels Griffon
Bulldogs
Bull Mastiff
Bull Terrier
Chow Chow
Dutch Pug
English Bulldog
Japanese Pug
Japanese Spaniel Chin
Lhasa Apso
Pekingese
Pit Bull
Pug
Shar Pei
Shih Tzu
Staffordshire Bull Terrier

 

Note: Hawaiian Airlines airport agents may make exceptions if the pet’s owner or shipper signs a waiver.

For more information on our pet acceptance policies, see our  Domestic / International Contract of Carriage for more info.

.


Check-In Pet Fees


How much is your pet’s travel fee? Hawaiian Airlines charges per kennel for each direction traveled. If you decide to add in a stopover along the way, you’ll pay separate pet fees to and from your stopover point. All fees are subject to change.

Check-in Pet (Per kennel, one-way)

Neighbor Island

$60

Hawaii to North America

$225

North America to Hawaii

$225 per kennel, each way
w/ quarantine restrictions

International

$225 per kennel, each way
*Please call 

Hawaiian Airlines Reservations for accepted routes


Pet Kennels: What You Need to Know


Sizes and Weights

How big is your pet carrier?

Due to different cargo compartment sizes on each aircraft, Hawaiian Airlines can accept the following maximum size dimensions for each kennel:

Aircraft Max Weight
(Pet and Kennel combined)
Max Linear Size Dimensions
ATR 42-500 70 lbs (32kg) 40" length x 27" width x 30" height
Boeing B717 70 lbs (32kg) 40" length x 27" width x 30" height
Boeing B767 70 lbs (32kg) 48" length x 32" width x 35" height
Airbus A330       70 lbs (32kg) 48" length x 32" width x 35" height


Pet Kennel Specifics

Hawaiian Airlines does not supply any equipment for the transportation of an animal. You’ll need to supply your own kennel labeled with your name, address and contact phone number at your destination. Hawaiian Airlines does not accept P.O. box addresses.

The animal kennel must:

  1. Be a hard-sided plastic kennel approved for airline transportation
    • Our agents will not accept a soft-sided, collapsible kennel or all-wire cage
  2. Have adequate handholds to enable lifting without coming in contact with your pet
  3. Have a protecting rim of 3/4 inch so that the ventilation openings will not be blocked if the kennel is placed next to a solid surface
  4. Have a securely fastened door and any latching mechanisms must be accident-proof
  5. Be labeled with your name, address and contact phone number at destination.

Keeping Your Pet Comfortable

To ensure the safety and comfort of your pet:

  1. You may have only 1 animal per kennel
    • Exception: Up to 2 puppies or kittens (fully weaned and between 8 weeks and 6 months old) may be carried in one kennel, provided they do not exceed a total weight of 25 lbs
  2. There should not be a leash or restraining device attached to your pet
  3. Place a drip water bottle in the kennel (Hawaiian Airlines does not provide food or water for pets)
  4. Have an absorbent material (blanket, towel, shredded paper, absorbent pad) in the kennel
  5. Ensure your pet is harmless, inoffensive, odor-less and will not require attention during the flight.

 

Travel Documents: What You'll Need


Will my pet need travel documents?

Required documentation may be required based on State or Government restrictions. Read on to learn more about what documentation is required based on your travel route.

Route Required Travel Documents
Neighbor Island
  • Health certificate is not required for dogs or cats on flights within the State of Hawaii.
Hawaii to North America
  • Health certificate must be dated within 10 days of date of departure and signed/issued by a licensed/certified veterinarian. Original health certificate is required.

For General Import Information and other details, call the Center for Epidemiology and Animal Health at 970-494-7200.

Note: On flights to/from New York, Hawaiian Airlines does not accept pets. EXCEPTION: Service animals are accepted. 

North America to Hawaii
  • Health certificate must be dated within 14 days of date of departure and signed/issued by a licensed/certified veterinarian. Guests must have the original and a copy. The original is for the State Animal Quarantine officials and the copy is for Hawaiian Airlines.
  • Live Animal Checklist (completed by a Hawaiian Airlines agent)
Hawaii to International
International to Hawaii


Note: Health certificates must be signed/issued by a licensed/certified veterinarian. Health certificates are valid for 30 days after original departure date. If a return flight is more than 30 days after the original departure date, the passenger will need to obtain a new health certificate, dated within 10 days of the return for Hawaii→North America flights and 14 days of the return for North America→Hawaii flights. Service animals are also required to meet all heath certificate and quarantine clearance requirements.

Hawaii’s Animal Quarantine: What Dog and Cat Owners Need to Know

Did you know that Hawaii has zero rabies? No cases at all. To keep it that way, the State of Hawaii has strict quarantine laws. If you’re transporting a dog or cat from North America to Hawaii, see which quarantine restrictions apply.


Pet Check-In and Pick-Up


It’s the day of your flight-you have your air transport-approved kennel, your pet travel documents (if needed) and your pet check-in reserved. Now what?

Pet Check-In

When you get to the airport, please check in for your flight at the Ticket Counter, as Web, Kiosk and Mobile check-in is NOT available for guests traveling with animals. Please have all required documentation ready for the check-in agent. 

Pet Pick-Up

Honolulu (HNL)

All live pets arriving into Honolulu (HNL) will be taken to the Animal Quarantine holding station at the Honolulu airport. Please contact 808-837-8092.

Kahului (OGG), Lihue (LIH) and Kona (KOA)  

Upon arrival, domestic dogs, cats and household birds must be cleared by a third-party veterinarian who is certified by the State of Hawaii Animal Industry Division - Animal Quarantine. Once cleared, you may pick up your pet at Baggage Claim.

State of Hawaiian Direct Animal Release Entry permits are required for direct flights from North America to Kahului, Lihue and Kailua-Kona. Hawaiian Airlines will not accept any animal for travel without this permit.

North America

Please pick up your pet at Baggage Claim.



Was this answer helpful?
 
Your rating has been submitted, please tell us how we can make this answer more useful.


Was this information helpful?

Please tell us how we can make this information more helpful.
  • If you have a specific customer service concern, please click here to submit your issue. Comments that are submitted here will not be replied to.

MOSS2