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Traveling with Infants and Children

If you are traveling with a child, please call Reservations.

Did you know that “Keiki” means child in Hawaiian?

At Hawaiian Airlines, your child’s safety is our priority. We understand that traveling with young children can be stressful, so we’ve prepared the travel guidelines and safety restrictions below to help make your experience with us and the little ones the best it can be.

If you are traveling with an infant under the age of 2,
click here.

If you are traveling with a child over the age of 2,
click here.

Contact Hawaiian Airlines Reservations department to make your infant or child reservation.

 

Traveling with an Infant (under the age of 2)


We want to do our best to make your trip with us enjoyable for both you and your infant. The below two options are offered to guests who are traveling with an infant under the age of 2. Which travel option best fits your family's needs?

Based on the option you decide is for you, the following restrictions and fees will apply.

 

Infant on Lap


If you prefer to travel with your child as a lap infant, please be sure to hold them on your lap for the duration of the flight. If you would like this option, please read the following restrictions that apply:

  • One (1) lap infant is permitted for each ticked adult
    • If an adult is traveling with two infants:
      • One (1) infant may travel as a lap infant and
      • an additional seat must be purchased for the second infant
  • You may not reserve seats for infants traveling as lap infants
  • Only one lap infant is permitted per seat section
    • Seat section is defined as adjacent seats separated by an aisle
    • Families with more than one lap infant will need to be seated either across an aisle or in a different row
  • Carry-on and checked baggage allowances does not apply
  • In-flight meal allowance does not apply

You may bring a child restraint car seat onboard as a carry on item. If there is an empty seat and the car seat is appropriately labeled (see, Travel Using a Safety Seat section below), we welcome you to use it.* If the flight is full, the car seat will be checked at the gate using a claim-at-gate tag. For your convenience, we will return the car seat to you at your arrival gate.

*Note: Please check with the airport agent at the departure gate for availability.

Age Restrictions

The following age restrictions apply for guests who are traveling with their infant as a lap infant.

Infant's Age Traveling as a Lap Infant
Less than 7 days old* Permitted (with required documentation, see below)
Under the age of 2 years old Permitted
2+ years old** Not Permitted


*Infants Less than Seven (7) Days Ol
d:

If you are traveling with an infant less than seven days old, we highly recommend that you check with your child’s doctor to verify that traveling by plane is the best option for your infant. If you decide to fly, please have the following required documentation: 

  • A Physician's Statement
    • Stating that the infant will not require any extraordinary medical assistance during the flight, and  
    • Dated within one day of travel

NOTE: The final decision to transport an infant less than seven days old will be that of Hawaiian Airlines.

**Children Over the Age of 2:

For the purpose of travel on Hawaiian Airlines, children are no longer considered infants on the day of their 2nd birthday.

  • If a child turns two en route, a ticket must be purchased for all segments on which the child will be 2 years of age

Required Documentation for Infants on Lap

Hawaiian Airlines reserves the right to request proof of age for infants traveling as a lap infant (e.g. a copy of the birth certificate). If you are unable to provide proof of age, the applicable fare will be charged.

 

Infant with a Purchased Seat - Child Restraint System Information


Please visit Child Restraint Systems (Car Seats) for requirements and seat restrictions for a child using a safety seat.

 

North America and International Fees


The following infant (under 2 years old) fees apply for North America and International routes:

North America Flights International Flights
(excluding Pago Pago/Papeete)
Flights Between Pago Pago/Papeete and North America
Lap Infant Free 10% of the accompanying adult fare (plus taxes and fees) 10% of the accompanying adult fare (plus taxes and fees)
Seat Purchased for an Infant Full Adult Fare 75% of the adult published fare
(plus taxes and fees)*
67% of the adult published fare
(plus taxes and fees)*


NOTE: Taxes do not apply for infants without a seat who are traveling within North America. All standard taxes are applicable on infant tickets where a seat is purchased.

*Accompanying adult must be traveling on a Hawaiian Airlines purchased published fare within the same compartment as the infant. Where a seat has been purchased for an infant, an approved child restraint seat must also be used to secure the infant.

 

Traveling with Infant Restrictions


The following infant restrictions apply for Domestic and International routes:

North America Travel Restrictions:

Restrictions for Lap Infants:

A ticket is not required for infants if:

  1. the infant is under the age of 2 and
  2. travels as a lap infant, not occupying a separate seat and
  3. is accompanied in the same compartment by an adult at least 15 years or older

Restrictions for Seat Purchased for an Infant:

A ticket is required for infants if:

  1. the infant is under the age of 2 and
  2. travels using a safety seat, occupying their own seat and
  3. is accompanied in the same compartment by an adult at least 15 years or older

International Travel Restrictions:

Restrictions for Lap Infants:

10% of the accompanying adult fare plus applicable taxes/fees is required for infants if:

  1. the infant is under the age of 2 and
  2. travels as a lap infant, not occupying a separate seat and
  3. is accompanied in the same compartment by an adult at least 18 years of age

Restrictions for Seat Purchased for an Infant:

75% of the accompanying adult fare plus applicable taxes/fees is required for infants if:

  1. the infant is under the age of 2 and
  2. travels using a safety seat, occupying their own seat and
  3. is accompanied in the same compartment by an adult at least 18 years of age

 

Bassinet Request


In an effort to keep your infant comfortable and safe on long international flights, bassinets are available for request on flights to/from the following cities:

  • All Japan Routes: Haneda-Tokyo, Osaka-Kansai and Sapporo-Chitose
  • Auckland, New Zealand
  • Beijing, China
  • Brisbane, Australia
  • Incheon, Korea
  • Sydney, Australia

Due to aircraft configuration, not all aircrafts are able to accommodate this request. Please understand that this is a request only and not guaranteed.

Bassinet Restrictions

Your infant must meet the following restrictions:

  • Infant must be under 2 years of age and
  • Cannot weigh more than 20 lbs (9 kg)

The bassinet is 32" in length, 14.5" in width and 7" in height and will only be used in-flight. Bassinets will be installed by the flight attendants.

How-To Make a Bassinet Request

Bassinet requests must be made at least 24 hours prior to departure by calling Reservations.

If, on the day of the departure there are unused bassinets, guests may request them and are given on a first come, first serve basis if the designated seat are still available. Please inquire at the ticket counter upon check-in if we will be able to accommodate the bassinet request.

 

Traveling with a Child (over the age of 2)


If you are traveling with a child, over the age of 2, you will need to purchase a seat.

Note: For the purpose of travel on Hawaiian Airlines, children are no longer considered infants on the day of their 2nd birthday.

  • If a child turns two en route, a ticket must be purchased for all segments on which the child will be 2 years of age

Required Documentation for Children over the Age of 2

Hawaiian Airlines reserves the right to request proof of age for children over the age of 2 (e.g. birth certificate or passport).

 

North America and International Fees


The following child (2 years or older) fees apply for North America and International routes:

North America Flights International Flights
(excluding Pago Pago/Papeete)
Flights Between Pago Pago/Papeete and North America
Children 2+ years old Full Adult Fare 75% of the accompanying adult fare (plus taxes and fees)* 67% of the accompanying adult fare (plus taxes and fees)*


*Accompanying adult must be traveling on a Hawaiian Airlines purchased published fare within the same compartment as the infant. Where a seat has been purchased for an infant, an approved child restraint seat must also be used to secure the infant.

 

Traveling with a Child Restrictions


The following child fares and restrictions apply for North America and International routes:

North America Travel Restrictions:

A ticket is required for a child if:

  1. the child is over the age of 2 years old and
  2. is accompanied by an adult at least 15 years or older

International Travel Restrictions:

75% of the accompanying adult fare plus applicable taxes/fees is required for a child if:

  1. the child is over the age of 2 years old and
  2. is accompanied in the same compartment by an adult at least 18 years of age

 

Making a Reservation


Please contact Reservations to make your child's reservation.

 

Check-In Baggage Exemptions


When traveling with an infant or child, the following items are all accepted as check-in baggage and exempt from baggage fees when checked in by an accompanying ticketed adult guest. These items may also be carried on the aircraft as part of your carry-on baggage allowance provided the item can properly fit in the overhead compartment or stowed beneath the seat in front and meets all size/weight restrictions for carry-on baggage. If you prefer, you may also check these items at the gate using a claim-at-gate tag.

  • Car Seats / Booster Seats
  • Infant Carrying Seats
  • Strollers
    • Non-collapsible strollers are required to be checked in at the ticket counter
    • Strollers over 50 lbs are required to be checked in at the ticket counter
  • CARES Harness

NOTE: There is no separate baggage allowance for infants held in a guest’s lap (lap infant).



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