For information on our current policies, please visit our website at www.hawaiianairlines.com and select Contract of Carriage, Rule 240.
If you were involved in a flight disruption and are requesting for compensation, all compensation requests must be put in writing along with copies of tickets, boarding pass stubs, and expense receipts, if any, for further consideration.
Documentation to be sent via U.S. Mail or facsimile to:
Consumer Affairs Office
P.O. Box 30008
Honolulu, HI 96820