Hawaiian Airlines
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Compensation for Delayed Flights

All compensation requests due to a flight disruption must be put in writing for further consideration. With your letter, please include copies of the following:

  • Tickets
  • Boarding pass stubs
  • Expense receipts (if any)

Documentation must be sent via mail or facsimile to:

Hawaiian Airlines
Consumer Affairs Office
P.O. Box 30008
Honolulu, HI 96820

Fax: 808-838-6777


For information on our current policies, please visit Hawaiian Airlines' Contract of Carriage, Rule 240.

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