All compensation requests due to a flight disruption must be put in writing for further consideration. With your letter, please include copies of the following:
Documentation must be sent via mail or facsimile to:
Consumer Affairs Office
P.O. Box 30008
Honolulu, HI 96820
For information on our current policies, please visit Hawaiian Airlines' Contract of Carriage, Rule 240 Contract of Carriage, Rule 240.