Hawaiian Airlines
HawaiianMiles
How It Works Sign In Join Now
Find Flights
VIEW ROUTES & SCHEDULES
 
< Return to Help Center

Earn HawaiianMiles for Past Travel

Did you fly with us and forget to enter your HawaiianMiles number in your reservation? Don’t worry about it-request for your retroactive mileage credit online.

Submit your request online at HawaiianAirlines.com/HawaiianMiles/Retroactive-Flight-Miles within 5-120 days after travel. Retroactive miles should take 30 days for the miles to post to your account.

In the future, how do I earn miles for future flights? You have three options:

  1. Add your HawaiianMiles number to your reservation online
  2. Upon check-in, OR
  3. Call Hawaiian Airlines Reservations

Do this prior to departure and you’ll see your flight miles in your account three to five days after your travel date-but remember, you have to complete travel to earn miles.

Frequently Asked Questions


What flights are eligible to earn HawaiianMiles?

First, make sure each person on a reservation has his or her own HawaiianMiles account number and that each passenger’s name matches the name on the account.

Then check out our Mileage Accrual to see where you can fly and how many miles you’ll earn.


What flights are not eligible for HawaiianMiles?

You are unable to earn HawaiianMiles when you book the following types of flights:

  • Award or mileage bookings,
  • North America and International codeshare flights, and
  • Free or discounted flights.

Can you request retroactive HawaiianMiles credit with a Hawaiian Airlines Partner?

Flying with us isn’t the only way to earn HawaiianMiles. If you need to request mileage credit for flights flown on our partner airlines, please contact the partner airline directly.

If you booked a hotel stay or car rental with one of our partners but forgot to give them your HawaiianMiles account number when you made your reservation or checked in, contact the hotel or rental car agency directly. Keep in mind that some rates may not qualify for mileage credit.

Was this answer helpful?
 
Comments that are submitted here will not be replied to. If you have a specific customer service concern or question, please click here.


Was this information helpful?

Please tell us how we can make this information more helpful.
  • If you have a specific customer service concern, please click here to submit your issue. Comments that are submitted here will not be replied to.

MOSS2