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American Express Membership Rewards (U.S. Members)


American Express Membership Rewards Members earn points on their eligible American Express charges.

AMEX Members have the option to convert their membership rewards points to HawaiianMiles by calling American Express at 1-800-AXP-EARN (1-800-297-3276).

Transfer Rate

Transfer rate is: 1 Membership Reward to 1 HawaiianMile

AMEX Member Procedure

Member will need to:

  1. Call Hawaiian Airlines Reservations to check flight award Availability.  Make a Reservation and place the Reservation on hold.  Please advise the agent that you will be transferring points from AMEX.
  2. Call AMEX and transfer AMEX Membership Rewards to your HawaiianMiles account.
  3. Call Hawaiian Airlines General Reservations back to redeem the miles and confirm your reservation prior to the ticketing time limit expiration.   

Note: Extensions may not be available due award seats are limited.

Upgrade Procedures

Transferring points for a First Class upgrade on Hawaiian Airlines.

Upgrades are permitted on confirmed and ticketed revenue coach tickets.  HawaiianMiles MUST be available and redeemed at time of booking.

American Express members must first transfer points from American Express and then call back to upgrade.

IMPORTANT: Once points are transferred into HawaiianMiles, they are NOT able to return to American Express points.

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