Sometimes, you just want the convenience. No lines, no waiting: Just check yourself in and head for security clearance and the departure gate. Our self-service check-in kiosks are for you.
Hawaiian Airlines’ check-in kiosks are available in the departure lobbies of most airports we serve. When you skip the lines at the counters and check yourself in, you can:
Sound good? Read on.
We promise; it's quick and painless. In order to start, you'll need one of the following:
Once you arrive at the airport, go to any self-service kiosk machine located in the check-in lobby of most airports serviced by Hawaiian Airlines and start the check-in process by following the below steps:
If for some reason self-service check-in isn’t working for you, please see an Airport Customer Service agent at the kiosks or check-in counter for further assistance.
If you’re leaving Hawaii bound for North America from any city besides Honolulu, and you have check-in baggage, don’t forget to pass it through the required agricultural inspection before using a Kiosk. The Honolulu International Airport (HNL) is set up to inspect your baggage after you’ve completed check-in on the kiosk.
Kiosk check-in will make your life easier, but remember that there are a few time restrictions for usage.
Kiosk maximum check-in time is based upon whether or not you will be traveling with Hawaiian Airlines and checking in a bag, or not.
Based on your destination, we have varying minimum check-in times when using the kiosk.
Remember, you must check in by a certain time, based on destination and departure time, to complete the check-in and security process and get to the departure gate in time. Visit Airport Check-in Times for more information.
Kiosk check-in is not available for the following reservations:
In most cases, you can get seat assignments within 24 hours before departure using web check-in, or when you check in on the day of departure via kiosk or an agent. Kiosk check-in will allow you to look at the seat map and select an available seat. If you already have a pre-reserved seat, you’ll be able to choose a different seat, if it's available.
If you cannot get pre-reserved seats in advance, don’t worry, we’ll assign you seats at the gate. Please listen for your name to be called at the departure lounge.
Extra Comfort Seats and Preferred Seats, are select bulkhead and exit row seats on North America and some International flights, which may become available for purchase, while supplies last.