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Are Boarding Pass and Photo ID Required To Get to Your Gate?

In the Transportation Security Administration's (TSA) ongoing commitment to enhance security and improve customer service, passenger screening and the passenger security checkpoints have been consolidated. Selectee and most random searches will now be conducted at the checkpoints where TSA staff and screening equipment are concentrated.

To access these new checkpoints, you will be required to present a boarding pass and photo identification. Previously accepted tickets and e-ticket confirmations (i.e., itineraries) will no longer be accepted at these checkpoints.

You can get your boarding pass by:

  1. Checking in at the ticket counter or using curbside checkin (where available)
  2. Checking in using Hawaiian's Kiosk self-service ticket kiosk in the airport lobby (where available). You may get updated information at visiting TSA's website at www.tsa.gov/public.
  3. Checking in online using our Web Check-in service.

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