Hawaiian Airlines
HawaiianMiles
How It Works Sign In Join Now
Find Flights
VIEW ROUTES & SCHEDULES
 

Premier Club - Annual Membership and Benefits

See our Membership Levels page for more information

 

The Premier Club program allows you to enjoy select travel benefits and access to Hawaiian Airlines' operated lounges for annual membership fee.

Premier Club Annual Membership Price

*New Premier Club memberships:

**Renewing Premier Club memberships:

*New Premier Club memberships are available to any HawaiianMiles member who is not currently a Premier Club member or a Pualani Gold or Platinum member.  If you are not a HawaiianMiles member you may enroll in the program at www.hawaiianairlines.com/hawaiianmiles. Once logged into your personal portal you may purchase a new Premier Club membership.  New memberships begin the same month you enroll and expire 12 months from the end of the month enrolled.  For example, if you enroll on 01/25/2014 your membership will expire on 01/31/2015.

**Renewing Premier Club memberships are available to current Premier Club members who wish to renew their membership before it expires.  Members who renew after their membership has expired must purchase a new Premier Club membership for $299.00 or 40,000 HawaiianMiles.  Renewing Premier Club memberships begin at the end of the month of the current membership and expire 12 months later. For example, if your current membership expires on 03/31/2014 and you renew your membership on 02/05/2014, then your new membership will expire on 03/31/2015.

Premier Club membership may be purchased for yourself or as a gift online or by calling the HawaiianMiles Service Center.


Premier Club Benefits

  • Free Baggage Allowance: First two (2) checked bags
  • Applicable overweight fees apply
  • Excess baggage fees apply, starting with your third (3) checked bag (at the stated third bag fee)
  • Free baggage allowance applies to members only
  • Access to the first class check-in line, express security line, and Hawaiian Airlines' operated Premier Club Lounge*** (where available)
  • More seats available for selection at the time of booking a reservation
  • Priority boarding*** on Hawaiian Airlines' flights before general boarding. Priority call routing and handling when calling Hawaiian Airlines Reservations. Member must enter their HawaiianMiles account number into the phone system.
  • Complimentary inflight entertainment with the "Unlimited TV & More Pack," which includes select classic movies, TV shows and more (available only on A330 flights). You may use your own headset or purchase a set in-flight.
  • More flexibility and discounted awards (mileage bookings) when booking online
  • Exclusive membership card and bag tags for identification at the airport
  • Earn 500 miles for each Neighbor Island flight

For a complete listing of Premier Club benefits please click here.

***Guests Allowed - Lounge / Priority Boarding

Member is allowed two (2) guests, and they must be traveling on the same flight. Member must present Premier Club membership card to TSA. First class check-in line is available in Hawaii airports (HNL/ITO/KOA/OGG/LIH). Express security line is available at select airport locations. Premier Club Lounges are available in Honolulu, Hilo, Kona, Kahului, Lihue, and Los Angeles (HNL/ITO/KOA/OGG/LIH/LAX).


Replacement Membership Card

Members may request a replacement membership card for a $10 USD replacement fee. Purchase may be done by calling the HawaiianMiles Service Center. Please be ready to provide the following information:  

  • Your name
  • HawaiianMiles account number
  • Current mailing address
  • Type of replacement card you are requesting

Terms & Conditions

Lost, stolen, or damaged Premier Club membership cards may be replaced for a fee. Members requiring a name change may purchase a replacement card and/or tag for a fee and are subject to the Terms and Conditions of the HawaiianMiles program. Hawaiian Airlines is not responsible for any correspondence lost or damaged in the mail.

Please visit our Premier Club membership Terms and Conditions for more information.  


Luggage Tags

Each member will receive a membership card and two free personalized luggage tags. Premier Club members may purchase additional luggage tags for $6.50 for two (2).

Purchase may be done by calling the HawaiianMiles Service Center. Please be ready to provide the following information: 

  • Your name
  • HawaiianMiles account number
  • Current mailing address
  • Request for luggage tag 

Frequently Asked Questions

Where can members purchase a new Premier Club Annual Membership?

Do you have to be a HawaiianMiles member to purchase a Premier Club membership?

Yes, if you are not a HawaiianMiles member, you will not be able to purchase the membership during the check-in process.  You may sign up for the HawaiianMiles program either online or by calling our reservations department.  A HawaiianMiles account number will be generated for you immediately.

If I purchase Premier Club Annual Membership at check-in, will I be eligible for the travel benefits that same day?

Yes, you can immediately take advantage of your 2 free baggage allowance and all other current Premier Club benefits.  The Premier Club membership status will be printed on your boarding pass, which you can use as proof of membership (to access the priority security line, Premier Club and the in-flight entertainment Unlimited TV and More pack) till your new Premier Club kit arrives.

Is the Premier Club membership fee refundable?

Premier Club membership are generally non-refundable as stated in our Terms and Conditions.  However, if a member purchases a Premier Club membership in error, refund exceptions will be considered on a case by case basis.

If I am traveling roundtrip on the same day and purchase the Premier Club, will I receive the benefits for the roundtrip?

The Premier Club status will only print on your first segment.  For your return flight, you will need to check-in with an agent and present your receipt to show proof of payment.  The agent will extend the baggage waiver and the gate agent will honor your priority boarding on the flight.

Please allow up to 48 hours for your Premier Club status to be updated in our reservations database.  A Premier Club Welcome Kit will be generated and delivered within 3-4 weeks.  Included in the kit are your personalized Premier Club card and 2 baggage tags.

I tried to purchase a Premier Club membership during check-in at the kiosk and it pulled up my HawaiianMiles information.  I confirmed the information was not current.  Why can’t I update my personal information at this time and then continue to purchase the Premier Club membership?

To expedite your check-in experience, updates to your HawaiianMiles account are not allowed at this time.  We encourage all members to log in to their HawaiianMiles account online at www.HawaiianAirlines.com or call our HawaiianMiles Service Center

Why do you need my current mailing address?

When you purchase a Premier Club membership, we generate a Premier Club Kit which includes a Welcome Letter, a Premier Club Card, and 2 personalized luggage tags.  This kit will be mailed to the address we have on your HawaiianMiles account.  If your information is not current, it is possible your kit will be delayed or you may not receive it.


Was this information helpful?

Please tell us how we can make this information more helpful.
  • If you have a specific customer service concern, please click here to submit your issue. Comments that are submitted here will not be replied to.

MOSS1