Starting December 20th, 2013, all U.S. Armed Forces service members, including those serving in the U.S. Coast Guard, Reserves and National Guard, traveling for official or leisure travel can experience expedited screening by using their ten digit DoD ID number when making a flight reservation or using the automated self-service check-in systems. For eligibility, ensure that your DoD ID number, found on the back of your Common Access Card (CAC), is entered anywhere the “Known Traveler Number (KTN)” is accepted and you will no longer need to remove the following items:
To ensure that all military members traveling on Hawaiian Airlines can take full advantage of the program, it is important to know that:
You may use your CAC number by entering it into the Known Traveler Number field in the following locations:
via Web Check-in online:
via Kiosk Check-in at the airport:
When making a reservation online on HawaiianAirlines.com:
Add to your upcoming trip on HawaiianAirlines.com:
Add to your HawaiianMiles account online:
Note: For data accuracy, please ensure your full name is consistent across all travel-related documents and programs: government-issued IDs (e.g. passport), government trusted traveler programs (e.g. Global Entry), HawaiianMiles, and future ticket bookings. This is especially important for middle names, whether you use your full middle name or just a middle initial. If you need to update your name in your HawaiianMiles account, please contact HawaiianMiles Service Center.
For legal name changes on your HawaiianMiles account, please provide the necessary legal documentation in either of the following ways:
If you qualified for the program, you will see the logo on your boarding pass (see examples below). This logo is generated solely by TSA for each individual traveler. Hawaiian Airlines cannot add, remove or force the logo onto your boarding pass.
Web Check-in Boarding Pass:
Mobile Boarding Pass:
Airport Kiosk Boarding Pass:
Yes, in cases where a family is traveling together and the adult members receive the logo on their boarding pass, children (under 12 years old) or elderly parents (over 75 years old) traveling on the same itinerary can enter the lanes with the adult members, even if they do not have the logo on their boarding pass.