Hawaiian Airlines guests will be allowed to use their small personal electronic devices in "airplane mode" gate to gate on our domestic and most phases of our international routes. Personal electronic devices such as smartphones, tablets and similar devices are approved to be used from departure gate to arrival gate unless otherwise instructed by our in-flight team.
A Portable Electronic Device (PED) is a lightweight device less than 2 pounds that is electrically or battery-powered. These devices are typically capable of communications and data processing, such as smartphones, tablets or e-readers.
Note: Mobile phones that cannot be set to "airplane mode" can only be used when the boarding door is open and when taxing to the gate after landing. Your in-flight team will instruct you on when you may use your mobile phone.
You may use the following devices from departure gate to arrival gate on our domestic and most phases of our international routes:
*For more information regarding approved medical devices, please click here.
The following devices may only be used once the aircraft has reached a cruising altitude, above 10,000 feet and must be stowed prior to descent. The in-flight team will let you know when these items may and may not be used.
The below items may not be used in the aircraft at any time:
*Use of electronic smoking devices such as electronic cigarettes is prohibited on all Hawaiian Airlines flights. However, we do allow e-cigarettes to be stored in your carry-on or checked baggage.
Please reference the chart below to view when you are allowed to use PEDs on Hawaiian Airlines flights.
Taxi from gate
Below 10,000 ft
Cruising altitude - above 10,000 ft
Descent - 10,000 ft until landing
Taxi to gate
*In certain situations, the pilot and/or in-flight team may ask guests to turn off their PEDs during the flight. For your safety, please promptly comply with the instructions given by your in-flight team.
No, you will not be able to use your cellular functions from the time the boarding door has been closed until we have landed at our destination. All mobile devices must be set to "airplane mode" throughout the entire flight.
Upon landing, your in-flight team will let you know when you may use your cellular services.
During takeoff and landing, PEDs must be held in your hand, placed in the seatback pocket or stowed. Larger electronic devices such as laptops and DVD players will need to be properly stowed in the overhead compartment or under the seat in front of you.
Although it is not required, please be courteous to those guests around you and use headsets when your device is making noise.
No, you will not be able to use your PED on 'Ohana by Hawaiian flights.