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Extra Comfort Seats

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From our award-winning in-flight service to our roomy widebody planes, the spirit of Hawaiian hospitality is in everything we do. Now we invite you to experience even more.

Treat yourself to our new premium economy product, Extra Comfort. Extra Comfort is a section of seats on our Airbus A330s that offers extra legroom, priority services and additional amenities to make your travel experience more comfortable.


Extra Comfort Benefits

Extra Comfort guests will enjoy the following benefits:

  • Five or more inches of extra legroom
  • Priority security line*
  • Priority boarding
  • Personal electrical power outlet**
  • Complimentary “Unlimited TV & More” entertainment pack
  • Pillow and blanket
  • Upgraded meal (For International main meal only)
  • Comfort kit (For International flight only)

*Priority security line available in Brisbane, Honolulu, Las Vegas, New York, Oakland, Portland,  San Diego, San Francisco, Seattle and Sydney.

**May not be available on all Extra Comfort seats

Pualani Elite Extra Comfort Benefits:

Learn more about your Pualani Elite benefits by clicking here.



Extra Comfort Fees

Extra Comfort fees will vary based upon your flight route. Please review the chart below to see which one way fee (per passenger) will apply to your travel itinerary.

 

United States  (USD) Australia (AUD) New Zealand (NZD) Japan (JPY) Korea (KRW) China (CNY) Taiwan (TWD)
North America Flights (excluding New York) $60 $65 $75 6,500 62,500 370 1,820
Flights to/from New York $100 $110 $125 10,500 105,000 620 3,030
International Flights (excluding Papeete) $100 $110 $125 10,500 105,000 620 3,030
Flights to/from Papeete $60 $65 $75 6,500 62,500 370 1,820
 

Extra Comfort Seats

Airbus A330 Flights

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  • Row 11 AB CDEG HJ
  • Row 12 AB CDEG HJ
  • Row 13 AB CDEG HJ
  • Row 14 AB CDEG HJ*
  • Row 33 CDEG
  • Row 34 AB HJ (exit)

*Row 14, seats AB CD are only available for purchase during web check-in


Purchase Channels


Extra Comfort Flights

Starting in August 1st, 2014, Extra Comfort will be available on all North America and International routes flown by our Airbus A330s.  .  

Domestic Routes

  • Las Vegas (LAS)
  • Los Angeles (LAX)
  • New York (JFK)
  • Portland (PDX)
  • Oakland (OAK)
  • San Diego (SAN)
  • San Francisco (SFO)
  • Seattle (SEA)

International Routes

  • Auckland, New Zealand (AKL)
  • Beijing, China (PEK)
  • Brisbane, Australia (BNE) - Starting December 5th, 2014
  • Haneda-Tokyo, Japan (HND)
  • Osaka-Kansai, Japan (KIX)
  • Papeete, Tahiti (PPT)
  • Seoul-Incheon, South Korea (ICN)
  • Sydney, Australia (SYD)

*Flights shown are for Airbus A330 flights to/from Honolulu.
*All other North America and International routes are operated using the Boeing 767 aircrafts and will not have Extra Comfort seats.


Extra Comfort Refund Policy

Please visit our Terms & Conditions for information regarding our Extra Comfort refund policy.

Refunds will be given to cancellations requested within 24 hours from the time you purchased your ticket.

Customers who voluntarily cancel, or change their flight or itinerary outside the 24 hour policy will not be eligible for a refund. However, if an Extra Comfort seat is available on the new flight, the customer may secure the Extra Comfort seat using the original form of payment.



Frequently Asked Questions

Which rows are designated as Extra Comfort seating?

Extra Comfort seats are designated as Rows 11, 12, 13, 14, 33 and 34.

What seats have electrical outlets?

Rows 11, 12 and 13. Electrical outlets will be installed in rows 14, 33 and 34 at a later date.

What is the voltage of the in-seat power outlet?

The in-seat power outlet is 110 volts. It is also compatible with most international plug converters.

Is Hawaiian Airlines considering Extra Comfort for Boeing 717 and Boeing 767 flights?

Not at this time.  However, we will continue to offer Preferred Seats (which provide extra legroom only) on these aircraft types.

Can I use my eCertificate to purchase an Extra Comfort seat?

An eCertificate may only be used for the purchase of a ticket and will not be applied to the cost of an Extra Comfort seat.

Can I use my Gift Certificate and/or Gift Card to purchase an Extra Comfort seat?

Gift certificates and/or gift cards cannot be used when purchasing Extra Comfort seats. For more information about gift certificates and gift cards, click here.

Can I use miles to purchase an Extra Comfort Upgrade? 

No.  Miles cannot be used to upgrade Extra Comfort.

Can I upgrade a Coach award ticket that I've used miles, to purchase an Extra Comfort Upgrade? 

Yes.  Coach tickets that were purchased using HawaiianMiles can be upgraded to Extra Comfort, however the upgrade must be made in USD.  HawaiianMiles cannot be used to purchase Extra Comfort upgrades. 



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