From our award-winning in-flight service to our roomy widebody planes, the spirit of Hawaiian hospitality is in everything we do. Now we invite you to experience even more.
Treat yourself to our new premium product, Extra Comfort. Extra Comfort is a section of seats on our Airbus A330s that offers extra legroom, priority services and additional amenities to make your travel experience more comfortable.
Extra Comfort guests will enjoy the following benefits:
*Priority security line available in Honolulu, Las Vegas, New York, Oakland, Portland, San Diego, San Francisco, and Seattle.
**Complimentary headset will not be provided on North America Extra Comfort flights
Learn more about your Pualani Elite benefits by clicking here clicking here.
Extra Comfort fees will vary based upon your flight route. Please review the chart below to see which one way fee (per passenger) will apply to your travel itinerary.
*Row 14, seats AB CD are only available for purchase during web check-in
Extra Comfort seats are available on all North America and International routes flown by our Airbus A330.
*Flights shown are for Airbus A330 flights to/from Honolulu.
*All other North America and International routes are operated using the Boeing 767 aircrafts and will not have Extra Comfort seats.
Please visit our Terms & Conditions Terms & Conditions for information regarding our Extra Comfort refund policy.
Refunds will be given to cancellations requested within 24 hours from the time you purchased your ticket.
Customers who voluntarily cancel, or change their flight or itinerary outside the 24 hour policy will not be eligible for a refund. However, if an Extra Comfort seat is available on the new flight, the customer may secure the Extra Comfort seat using the original form of payment.
Extra Comfort seats are designated as Rows 11, 12, 13, 14, 33 and 34.
All Extra Comfort seats have electrical outlets.
The in-seat power outlet is 110 volts. It is also compatible with most international plug converters.
Not at this time. However, we will continue to offer Preferred Seats (which provide Zone 2 priority boarding and extra legroom) on these aircraft types.
An eCertificate may only be used for the purchase of a ticket and will not be applied to the cost of an Extra Comfort seat.
Gift certificates and/or gift cards cannot be used when purchasing Extra Comfort seats. For more information about gift certificates and gift cards, click here.
No. Miles cannot be used to upgrade Extra Comfort.
Yes. Coach tickets that were purchased using HawaiianMiles can be upgraded to Extra Comfort, however the upgrade must be made in USD. HawaiianMiles cannot be used to purchase Extra Comfort upgrades.