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HawaiianMiles Account Management

Life never stays the same, does it? That's part of the adventure! Whether you've moved and have a new mailing address, or your personal preferences have changed, any update you need to make is just a click away.


Update Your Account Information

It's easy to update your:

  • Email address
  • Mailing address
  • Gender
  • Birthdate
  • Phone number
  • Personal preferences.

Choose whichever way works best for you: update your HawaiianMiles account online by logging in to your HawaiianMiles account and clicking on the “Update Account Info” link located within the left navigation or call the HawaiianMiles Service Center.


Changed Your Name?

To update your HawaiianMiles account with your new legal name, we'll need two documents via online or fax:

Required Documentation:

  1. A legal document that reflects your new legal name (such as a marriage certificate, divorce decree, driver's license, or passport), and
  2. A written request to change your name. Don’t forget to sign it and include your HawaiianMiles account number.

Forgot Your Password?

Having trouble accessing your account online? We’ve got two ways to help. You can either reset your password online or call Web Support for assistance.

A temporary password will be sent to you through email. Once received, use your HawaiianMiles number and the temporary password provided to log in. Please remember to change your password within 24 hours of receiving it.

For more information, click here.


Manage Your Miles

Purchase Miles

If you are interested in purchasing HawaiianMiles, please visit HawaiianMiles - Purchase Miles.

Past Travel Mileage

To request retroactive mileage credit, please visit HawaiianMiles - Past Travel Credit.

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