General Reservations - Contact Info

General Reservations provides assistance with: general information, seat assignments, new reservations, booking unaccompanied minors, changing reservations, and special service requests. Lower fares may be available online.

Vacation Packages

For information or service regarding a vacation package purchased online, please contact our Vacation Package Service Center

Travel Agent

For reservations made through a travel agent for travel on Hawaiian Airlines, please contact the travel agent / company

Promotional Fares

Low fares advertised on HawaiianAir.com are not available via phone. Please review all Terms and Conditions for our online advertised promotions before contacting our Reservation Department to make a reservation. For questions or issues with our web site, please contact our Web Support Center.

Billing Address

HawaiianAir.com only accepts credit cards with billing addresses (where you receive your bank statements) within the United States, U.S. Territories, Canada, Australia, The Philippines, and Japan. For all other passengers, please consult with a local travel agency near you for the best tour packages and prices.

Group Rates

For large reservations with 10 or more passengers, please contact Group Desk for assistance.

Other Useful Links

HawaiianAirlines.com provides service for:

• Bag / Luggage Info
• View / Change Reservations
• Flight Arrival / Departure Times
• Password Resets
• Monthly View of Web Fares (North America flights)
• Web Check-In (allows for seat assignments within 24 hours of departure)
• Preferred Seat Assigments / Bulkhead Seats (passengers with immobilized leg(s) / service animals should call 1-800-367-5320 prior to 24 hours of departure for seat assigment)

Note: Closed on national holidays.