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HawaiianMiles Service Center - Contact Info

To make a reservation using HawaiianMiles, please contact our Reservations Desk
Transferring miles between accounts may only be done online

HawaiianMiles Service Center provides:

  • answering general inquires about the HawaiianMiles program
  • account information updates and name changes
  • password resets for customers unable to reset their password online
  • crediting miles for past flights
  • verifying mileage activity
  • make award reservations for hotels, cars, and other award options

Note: Miles for a flight may take up to 5 days after travel to appear on your account.

HawaiianMiles Service Center

Hours: 7:00 AM - 4:30 PM HST, Mon-Fri     
Phone: 1-877-HA-MILES (1-877-426-4537)
Fax: 1-808-840-8333

Notes: Password resets cannot be processed via our Online Support form. For account name changes, please submit a request along with marriage/divorce documentation online or by fax.

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