Treat yourself to a Preferred Seat and enjoy priority boarding and more leg room. Preferred Seats are specific bulkhead and exit row seats within the main cabin. Preferred Seats are available on North American, Neighbor Island, Auckland, Sydney, Haneda (Tokyo), Kansai (Osaka), Taipei, Beijing and Papeete flights. Preferred Seats will not be available on Hawaiian Airlines codeshare flights or on Ohana by Hawaiian.
Preferred Seat guests will enjoy the following benefits:
Preferred Seats fees vary based upon your flight route. Please review the charts below to see which one way fee applies to your travel itinerary.
*Row 4, seats AB DEF are only available for purchase during web check-in
**Row 11, seats AB CDEG HJ are only available for purchase during web check-in
Advance sale of Preferred Seats is available on our North American and International flights operated with our Airbus A330 aircraft. It is also available on all Neighbor Island routes operated with our Boeing 717 aircraft. For North American Boeing 767 flights, Preferred Seats are available at the time of check-in via web, kiosk or Airport customer service agent at the ticket counter.
Starting August 1st, 2014 all Preferred Seats on our Airbus A330 aircraft will be converted into Extra Comfort seats and will no longer be available for purchase. If you are booking travel on/after August 1st, you will have the option to purchase an Extra Comfort seat.
Neighbor Island Routes:
North America Routes:
Note: Flight routes shown are to/from Honolulu. No Codeshare flights.
Note: Flight routes shown are to/from Honolulu. No Codeshare flights. Preferred Seats are not available on international routes operated with a 767 aircraft.
Preferred Seats are non-refundable
Members must advise the check-in counter agent or customer service agent at the podium at the departure gate to be listed for Preferred Seat assignment.
If selected, please report to the podium when your name is called or you will forfeit your preferred seat assignment.
Preferred Seats are based on availability and in priority of status (Platinum, then Gold) on a first-come, first-served basis
Pualani Platinum and Pualani Gold members may receive complimentary Preferred Seats for member plus one (1) guest traveling on the same itinerary/reservation for flights between Hawaii and North America/Auckland/Sydney/Haneda (Tokyo)/Kansai (Osaka), Taipei, Beijing and Papeete.
Pualani Platinum members may also receive a complimentary Preferred Seat on all Neighbor Island flights. Only the member may receive a Preferred Seat.
On Neighbor Island flights, Pualani Platinum members will be offered a Preferred Seat when using web or kiosk check-in. They may also advise the check-in counter or customer service agent at the podium at the departure gate to be listed for a Preferred Seat assignment