Preferred Seats

Preferred Seats are specific bulkhead and exit row seats, and comes with priority boarding. Preferred seats are available on North America, Sydney, Manila, *Haneda and *Osaka (Kansai) flights.

Cost

$35.00USD per person, one way - All North America routes, excluding New York, NY (JFK)
$75.00USD per person, one way - New York, NY (JFK), **Manila, Philippines (MNL) and flights departing Honolulu to Sydney (SYD), *Haneda (HND) and *Osaka (KIX)

$75.00AUD per person, one way - departing from Sydney, Australia (SYD) to Honolulu.

7,500JPY per person, one way - departing from *Haneda, Japan (HND) and *Osaka, Japan (KIX) to Honolulu.

Purchase Channels

Web Check-In, Kiosk Check-In, Ticket Counter upon check-in, or at the Service Podium at the gate
**Manila Philippines (MNL): available via Web Check-In or Kiosk Check-In Only.    

Purchase Timeframe

Starting 24 hours prior to departure until up to 30 minutes prior to departure

Benefits

Preferred Seating Assignment, Priority Boarding

Routes

North America flights, Sydney, Manila, Haneda and Osaka (Kansai) 

Refunds

Preferred Seats are non-refundable

Pualani Platinum / Pualani Gold

Complimentary Preferred Seats for member plus one (1) guest traveling on the same itinerary/reservation for flights between Hawaii and the Mainland U.S/Sydney/Manila/Haneda/Osaka(Kansai)

Based on Availability and in priority of status (Platinum, then Gold) on a first-come, first-served basis. Members must advise the check-in counter agent or customer service agent at the podium in the departure gate to be listed for Preferred Seat assignment.

If selected, please report to the podium when your name is called or you will forfeit your preferred seat assignment.