HawaiianMiles - Expiration Policy

Expiration FAQs

How can I keep my miles from expiring?

Any earning or redemption activity will prevent your miles from expiring for 18 months. If your miles are about to expire, you can prevent the remainder form expiring by:

1. Purchasing a Hawaiian Airlines flight using your HawaiianMiles
2. Using your Hawaiian Airlines® Visa® Card
3. Shop with our HawaiianMiles partners
4. Purchase a top name gift card at the Gift Card Mall
5. Use the Hawaiian Airlines MileFinder 

Can I purchase additional miles to keep my miles from expiring?

Yes. Purchases may be made increments of 500 miles, with a minimum requirement of 500 miles. Purchases may be made online or by phone.

Where can I find my account activity?

Your account activity can be found online by signing in and going to your Mileage Statement. If you do not have access to the internet, you may call our HawaiianMiles Service Center.

How can I find HawaiianMiles Partners?

The HawaiianMiles program has a wide range of partners that offer miles with a purchase.

To find out how you can earn from HawaiianMiles Partners, you can become a HawaiianMiles member and subscribe to our email about special partner offers.

If you are already a member, you can subscribe to our emails online.

To find Hawaiian Airlines partners in your community, check out our online partners page at partners.hawaiianair.com

If I add my HawaiianMiles number on my reservation for a future flight, will it prevent my miles from expiring in the near future?

Mileage activity is what prevents your miles for expiring, and in the case of mileage accural for flights, the activity is logged upon completion of travel. Future flights will only prevent your miles from expiring if travel is completed before the date of expiration.

However, if you purchase your flight with your Hawaiian Airlines Visa Card, you can use the miles earned from the purchase to generate activity on the account associated with the Visa Card. Additionally, members with a Hawaiian Airlines Visa Card associated with their account can recieve Share Miles from other accounts.