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Infant Bassinets

We want your children to be as safe and comfortable as possible. Bassinets are available on most of our international flights.

To use our bassinets, your child must be:

  1. Under the age of 2 years old and
  2. Cannot weigh more than 20 lbs (9 kgs).

The bassinet is 32” in length, 14.5” in width and 7” in height.

Reserve Your Bassinet on A330 Flights


You may reserve bassinets on our A330 international flights to/from the following cities:

  • Auckland, New Zealand (AKL)
  • Beijing, China (PEK)
  • Brisbane, Australia (BNE)
  • Incheon, Korea (ICN)
  • Haneda-Tokyo, Japan (HND)
  • Osaka-Kansai, Japan (KIX)
  • Sydney, Australia (SYD)

To reserve a bassinet, the accompanying adult must purchase a bassinet-compatible Extra Comfort seat. Please follow the below instructions to complete your reservation:

  1. Call Hawaiian Airlines Reservations
  2. Request to reserve a bassinet for your international flight
  3. If available, the accompanying adult must purchase an Extra Comfort seat in Row 14 (14 AB, CD or EG, HJ)
    • If you prefer, you may purchase a bassinet-compatible Extra Comfort seat online and reserve the bassinet over the phone once you have a confirmed seat in Row 14
  4. Once your seat is purchased and bassinet is reserved, your reservation will be confirmed

If you’d prefer not to purchase an Extra Comfort seat, you may see an airport customer service agent at check-in (on the day of departure) for bassinet availability. If available, Hawaiian Airlines will accept up to two (2) requests per flight. Confirmed bassinets will be assigned during the boarding process. Priority will be given to the customer with the earliest check-in time.*

*Bassinets are not guaranteed if requested upon check-in.

Request a Bassinet on B767 Flights


Due to the configuration of the B767 aircraft, bassinet requests for the following cities cannot be reserved in advance.

  • Sapporo – Chitose, Japan (CTS)
  • Sendai, Japan (SDJ)

Bassinets are not available on flights to/from Pago Pago, American Samoa (PPG) and Papeete, Tahiti (PPT).

To request a bassinet, please see an airport customer service agent at check-in (on the day of departure) for bassinet availability. If available, Hawaiian Airlines will accept up to two (2) requests per flight. Confirmed bassinets will be assigned during the boarding process. Priority will be given to the customer with the earliest check-in time.*

*Bassinets are not guaranteed if requested upon check-in. 

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